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Terms of Use

It is prohibited to:

  • Smoke anywhere inside the premises. This includes the smoking of e-cigarettes. Permitted smoking areas will be identified on site. Smoking on premises outside of the designated smoking area will result in a £100 fine
  • Bring any pets onto the premises, with the exception of assistance dogs;
  • Bring any potentially dangerous or hazardous materials or equipment onto the premises;
  • Use any electrical appliances that may set off the fire alarm system, such as toasters, mini cookers or portable grills
  • Tamper with any fire alarms or emergency equipment
  • Remove, damage or destroy any part of the property
  • Use any of the technology provided by St Johns Gate to download or access any unlawful or obscene material or cause unreasonable disturbance to our other guests or any staff.
  • If you or your group cause damage or loss of any kind to the hotel, other guests or their property, you (as the person making the booking) will be responsible for that damage or loss and you shall be liable to pay to St Johns Gate on demand the amount required to make good or remedy such damage or loss.

You and the members of your group must not resell or transfer your reservation (or any part of it) nor advertise, market or otherwise offer any St Johns Gate room for sale either on its own or as part of a combined offer. St Johns Gate will not honour any reservations made in this way and do not accept any liability for doing so. If you or your group cause damage to the hotel, other guests or their property, or otherwise breach any of these terms and conditions, St Johns Gate reserves the right to:

  • Cancel your reservation with immediate effect and (if appropriate) eject you from the premises
  • Retain all sums paid by you and/or charge you the full amount of your reservation; and/or
  • Refuse future reservations from you and/or refuse you entry or accommodation at any of our hotels.

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